Our Guarantee: The Short VersionIf we make a mistake in manufacture or shipping—we will fix it at our cost. Period.
Our Guarantee: The Longer VersionFor over 40 years, our hand-made Meditation Cushions and Benches have met the highest standards of beauty and quality. Before we ship to you, we inspect each item thoroughly. What you receive should be what you ordered—period. If the meditation cushion or meditation bench you receive isn't what you ordered or has defects in manufacturing, we will replace it with the correct item at our cost or refund your entire purchase including shipping. That is our Guarantee. We stand by it 100%. Now: YOUR Homework!We need your help if you are going to take advantage of our commitment to you. In order to reduce the risk of ordering a meditation cushion or meditation bench that's not what you need (and incurring shipping costs for a return and replacement) you need to do your homework:
A Note about our Shipping Costs They're High! But NOT because we overcharge. Meditation Cushions and Meditation Benches are bulky; as a result they don't ship on their actual weight. Bulky items ship on what the carriers call dimensional weight, which is calculated by the size of the box. How WE manage Shipping CostsTo help with the risks associated with expensive shipping, we:
Thank you for letting us support you in your meditative journey. It's an honor. Sincerely, The Staff at Samadhi Cushions 1-800-331-7751 30 Church St. Barnet, Vermont 05821 USA Store Hours M-F 10-4:30 (EST) |