We welcome your email or phone call and would be delighted to answer any question you may have about finding what you need for your meditation practice. Please contact us if you don't see your question addressed below.

Order Status
Can I request expedited shipping?
Has my order shipped?
How do I track my order?
My order never arrived.
An item is missing from my shipment.
My Account
How do I create an account?
How do I edit my account information?
How much is my shipping?
I forgot my password.
How do I return my product?
I received the wrong product.
What is your return policy?
When will my order ship?
International Shipping
Tariffs & Import Duties
Do you ship to my country?
What are my payment choices?
When will my order ship and what are my shipping charges?
What is the return policy?
Pricing and Billing
Do I have to pay sales tax?
I have a question on my charges.
I need a copy of my receipt/invoice.
When will my credit appear on my account?
When will my credit card be charged?
Finding your Meditation Seat
1.) Choosing a Meditation Cushion (or Meditation Bench)
Are your fabrics 100% cotton?
Can I buy a cover?
Can I buy Kapok fill or Buckwheat hulls to recharge my cushion at home?
Can I get expedited shipping?
Can I return a cushion if it's not right for me?
Do you use components made in the USA?
How do I care for the cushions?
How do I wash my cover?
So, what do I do if I am still not sure what to buy?
What color should I select?
What is a second?
What is an overstock?
What is Buckwheat filling?
What is Kapok filling?
When should I choose a meditation bench?